Terms of Service

Mann.digital provides web design, brand and positioning, AI systems and automation, growth infrastructure, local SEO, and related creative services to businesses. The website also offers free tools — including a website audit, Brand Studio, and an AI chat assistant — provided for evaluation purposes.

When using the website, tools, or portal, you agree not to:

• Use the services for any unlawful purpose or in violation of any applicable law;
• Attempt to gain unauthorized access to accounts, systems, or data, or probe, scan, or test the vulnerability of the site without written authorization;
• Interfere with the operation of the services, including by submitting automated, bulk, or abusive requests to forms, tools, or APIs;
• Submit content to our tools or AI assistant that is unlawful, infringing, defamatory, or that contains other people's personal information without authority to share it;
• Misrepresent your identity or affiliation when contacting us or creating an account.

Portal accounts are provided to active and prospective clients. You are responsible for maintaining the confidentiality of your login credentials and for activity under your account. Notify us promptly at mann@manndigital.ca if you suspect unauthorized access. We may suspend or close accounts used in violation of these terms.

Our AI assistant, website audit, Brand Studio, and similar tools generate content automatically, and output may be incomplete, inaccurate, or unsuitable for your situation. Output is provided for information and evaluation only — it is not professional, legal, financial, or technical advice, and you should verify it before relying on it. You are responsible for the content you submit to these tools and must have the right to share it.

We may change, limit, or discontinue free tools at any time. Use of the AI assistant is subject to the consent choices described in our Privacy Policy.

The website and its content — including text, design, graphics, logos, case studies, and code — are owned by Mann.digital or its licensors and are protected by Canadian and international copyright and trademark law. You may not reproduce, distribute, or create derivative works from website content without our written permission, except for personal, non-commercial viewing.

Ownership of deliverables produced under a client engagement (websites, brand assets, content) is set out in the applicable services agreement. Client names, logos, and project outcomes shown in our portfolio are used with permission or as permitted by law.

Pricing shown on the website is indicative; binding pricing is provided in a written proposal or invoice. Payments are processed through Stripe. Unless otherwise agreed in writing, invoices are payable on the terms stated on the invoice, amounts are in Canadian dollars, and applicable taxes (including GST/PST) are added as required by law. Late or failed payment may result in suspension of work or portal access after reasonable notice.

The services rely on third-party providers (hosting, payments, AI processing) and may link to external websites. We are not responsible for the content or practices of third-party sites, and outages or changes in third-party services may affect availability of our own.

The website, free tools, and AI assistant are provided “as is” and “as available” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by applicable law. We do not warrant that the website will be uninterrupted, error-free, or secure. Nothing in these terms limits rights you have under applicable consumer protection legislation, including the British Columbia Business Practices and Consumer Protection Act, that cannot be waived by agreement.

To the maximum extent permitted by law, Mann.digital will not be liable for indirect, incidental, special, consequential, or exemplary damages — including lost profits, lost data, or business interruption — arising from use of the website, free tools, or AI assistant. Our total aggregate liability arising from use of the free website and tools is limited to CAD $100. Liability arising from a paid engagement is governed by the applicable services agreement.

You agree to indemnify Mann.digital against claims, damages, and expenses (including reasonable legal fees) arising from your breach of these terms or your unlawful use of the services.

These terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable in it, without regard to conflict-of-law rules. You agree to the exclusive jurisdiction of the courts of British Columbia for disputes arising from these terms or the website, except where applicable consumer law gives you the right to bring proceedings elsewhere. We encourage you to contact us first — most issues can be resolved informally.

We may update these terms from time to time; the “Last updated” date above reflects the current version. Material changes take effect when posted. Questions about these terms can be sent to mann@manndigital.ca, Mann.digital, Surrey, British Columbia, Canada.